When will text-to-911 be broadly available?

Text-to-911 is now available statewide to all residents and visitor in Maryland. If the service is not available in a certain area, or if temporarily unavailable, users will receive a bounce back message telling them to place a phone or relay call to request emergency service. A phone call is still the preferred method for contacting 911 even when text-to-911 is available. Text-to-911 is intended for use in three primary scenarios; for individuals who are deaf, hard-of-hearing or have a speech disability; for someone in a situation where it may be unsafe to place a voice call to 911; for an individual who is experiencing a medical emergency and may be unable to speak. The general rule is: call if you can, text if you can’t.

Show All Answers

1. What is text-to-911?
2. What are the benefits of text-to-911?
3. When will text-to-911 be broadly available?
4. How does it work?
5. What are some challenges of text-to-911?
6. Why is text-to-911 important?
7. How do I text 911?
8. How do I know that 911 has received my text?
9. Is there a charge for using text-to-911 service?