Educating Youth About 911 Service

Girl Calling 911 on the PhoneTips for Parents

Parents can enforce proper use of 911 at home to children pre-school age and up.

  • Act out scenarios where mommy or daddy cannot come to the telephone but need help; have one parent act as the 911 operator.
  • Ask the following questions:
    • 911, what is your emergency?
    • What is your name?
    • What is your address?
    • What is your telephone number?
  • Remind them that 911 is to be used only in an emergency. It is not a toy.
  • Remind the child not to hang up the telephone until told to do so by the operator.
  • Unplug a telephone from the wall jack and have the child practice dialing the number 911.

Public Education

Emergency Communications is the 911 Center for the entire county, answering calls for police, fire, rescue and EMS. The 911 center offers a public education awareness program that can be taught to any age child.

Trained dispatchers come out to your school, day care or place of choice and educate children on the uses of 911. Handouts are given to the children to help them better understand 911 and handouts are provided for the parents / guardians to help them teach their children when to call 911. The program helps children learn the proper use of 911.

To request a visit, contact the office during normal business hours at 410-535-1600 or 301-855-1243, ext. 2230, or email Emergency Management.